• Purchase accessories and parts online
• Use and Care Book (pdf)
• Quick Start Guide (pdf)
• Product Set Up (pdf)
• Cleaning Guide (pdf)
• Troubleshooting Guide (pdf)
• Warranty & Service
• Accessories (pdf)
• Replacement Part (pdf)
• Return Instructions (pdf)
• 30-day Returns
• FAQ's

California Residents - click here.

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Contact Us

Email - customercare@aquavieforlife.com

For orders, shipping and other general product information or
trouble shooting, setup and technical assistance:
1-866-365-5339 Monday - Friday: 7:30am (CST) - 3:30pm (CST)
To provide you the best possible service, please have your product nearby when you call.

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Warranty and Service

Your AquaVié™ is warranted to be free from defects in material and craftsmanship for 3 years from the date of purchase (90-days for reconditioned units). Any parts found to be defective will be repaired or replaced without charge.

If service should become necessary, please contact us at:
1-866-365-5339 Monday - Friday 7:30am (CST) - 3:30pm (CST)

To return a product for warranty service:

1. Repackage your AquaVié™ System in its original packaging, or proper packaging to protect the product.
2. Include proof of purchase with product (copy of order, packing slip, etc.) along with name, address, and reason for return.
3. Attach correct postage and mail unit to:
   
   AquaVié™ Consumer Care Department
   1100 Schmidt Road
   West Bend, WI 53090

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